Terms & Conditions
Effective Date: September 9, 2026
Last Updated: September 9, 2026
These Terms & Conditions ("Terms") govern your use of the website at fenixintegrativehealth.com (the "Site"), operated by Fenix Integrative Health, PLLC ("Fenix Integrative Health," "we," "us," or "our"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
No Medical Advice
The content on this Site is provided for general informational purposes only and is not medical advice. Reading this Site, submitting a form, or exchanging messages with us does not create a provider-patient relationship. A provider-patient relationship is established only through a formal intake and evaluation at our practice.
Always seek the advice of a qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.
Not for Emergencies
Do not use this Site, our contact form, email, or text messaging for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately. We do not monitor these channels continuously and cannot guarantee a timely response.
Appointments and Communications
Submitting a form on this Site is a request, not a confirmed appointment. Appointments are confirmed only when scheduled directly with our office. We will make reasonable efforts to respond to inquiries during regular business hours.
SMS Terms & Conditions
By opting in, you agree to receive text messages from Fenix Integrative Health related to your inquiry, appointment reminders and scheduling, membership and billing notices, and general practice communications.
- Message frequency varies based on your activity with the practice.
- Message and data rates may apply, depending on your mobile carrier and plan.
- To opt out, reply STOP to any message at any time. You will receive a one-time confirmation, after which you will no longer receive text messages from us.
- For help, reply HELP, or contact us at 919-322-9430 or info@fenixintegrativehealth.com.
- Carriers are not liable for delayed or undelivered messages.
- Consent is not a condition of any purchase or of receiving treatment or services.
- Supported carriers include major U.S. wireless carriers. Carrier support may change without notice.
Standard text messaging is not encrypted or fully secure. We limit our messages to scheduling, administrative, and account matters and do not include clinical details. Please do not send sensitive health information by text message.
How we handle information collected through SMS opt-in is described in our Privacy Policy. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
Acceptable Use
You agree not to use the Site to: violate any applicable law; interfere with or disrupt the Site or its security; attempt to gain unauthorized access to any portion of the Site; transmit malicious code; scrape or harvest data by automated means; or impersonate any person or entity.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and the Fenix Integrative Health name and marks, is owned by or licensed to Fenix Integrative Health, PLLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written permission.
Third-Party Links and Services
The Site may contain links to third-party websites and may incorporate third-party tools for scheduling, forms, or payment. We do not control and are not responsible for the content, availability, or practices of third parties. Your use of those services is governed by their own terms.
Disclaimer of Warranties
The Site is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. We do not warrant that the Site will be error-free or that defects will be corrected.
Limitation of Liability
To the fullest extent permitted by law, Fenix Integrative Health, PLLC and its owners, providers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising out of or relating to your use of the Site — even if we have been advised of the possibility of such damages.
Nothing in these Terms limits any liability that cannot be limited under applicable law, including liability arising from the provision of professional health care services.
Indemnification
You agree to indemnify and hold harmless Fenix Integrative Health, PLLC and its owners, providers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site or your violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Wake County, North Carolina.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Contact Us
Fenix Integrative Health, PLLC
114 Brady Court
Cary, NC 27511
Phone: 919-322-9430